Needs responseInterestedDeal · Qualification
Fieldhouse Co.
From Sam Chen · 12 minutes ago
Re: after-hours booking
“Yes, this sounds close to what we need. Could someone show me how the booking handoff would work?”
Read & respond
The Ariy platform.
The teammate is who you work with. This is where the work happens.
Front Desk handles the first conversation. Chat keeps replies organized. Pipeline keeps follow-up visible. Hermes does the research. Command Centre shows what still needs you. Different jobs, connected by the same customer context.
Ariy platform
Connected operating systemAriy command centre
Good morning.
See what entered the system, what Ariy learned, and what actually needs attention.
Needs action
4
Inbox
3
Hermes researching
8
Opportunities
6
Today
Customer-facing work only
Reply to booking inquiry
Nia
Follow up on consultation
Remy
Review community signal
Zyla
Discovery + intelligence
Hermes
Businesses observed42
Queued to Hermes8
Research completed6
High+ opportunities4
Real Ariy product patterns shown with illustrative data.
Five parts. Five different jobs.
Give each kind of work somewhere it belongs.
The point is not to give you five more dashboards. It is to stop customer conversations, follow-up, research, and next steps from living in someone’s head—or disappearing between tools.
01
Answer
Front Desk
Give customers somewhere useful to start, even when you are busy or unavailable.
02
Organize
Chat
See who replied, what they need, and which conversations still deserve attention.
03
Follow through
Pipeline
Keep today’s follow-up visible so good opportunities do not quietly disappear.
04
Research
Hermes
Understand an opportunity before a person spends time deciding whether it is worth pursuing.
05
Oversee
Command Centre
See what your teammates handled, what Ariy learned, and what still needs you.
01 · Front Desk
Be useful before you are available.
Nia can answer the first question, understand what the customer needs, capture the useful details, and leave the conversation with a real next step.
Explore Front DeskFront Desk
Live conversation → structured workWebsite chat
New visitor
Can someone help me figure out which setup would work for our clinic?
Absolutely. Are you mainly trying to handle customer questions, bookings, or follow-up?
Mostly questions and booking requests. We lose track of people after hours.
Captured automatically
Intent
Front Desk + booking
Need
After-hours coverage
Status
Qualified
Next step
Collect contact details
Chat
Inbox → response → next stepSales conversations
Inbox
Replies lead directly to the next step.
2 need response7 responded
Needs responseQuestion
Harbour Dental
From Maya Patel · 12 minutes ago
Consultation booking
“Can we connect this to the website we already have, or would that need to be rebuilt?”
Read & respondInterested → start deal
02 · Chat
Know who replied and what still needs a response.
Customer conversations stay together with the latest reply and next step, so interest does not disappear because someone forgot which inbox or note it lived in.
Explore Chat03 · Pipeline
Good follow-up should not depend on memory.
Today brings forward what is actually due, carries unfinished work forward, and keeps future follow-up visible without making everything feel urgent at once.
Explore PipelinePipeline
Today → what actually needs actionOperating view
Today
Actionable work stays visible until it is actually resolved.
Needs action
4
Follow-ups
3
Waiting on reply
2
Hermes researching
8
Carry-over
1Customer-facing work from a prior day. It stays until resolved.
Follow-up
Fieldhouse Co.
Customer went quiet after a promising reply.
OwnerRemy
Due today
3Replies, calls, and follow-ups that are genuinely actionable now.
Reply
Harbour Dental
New booking question needs a response.
OwnerRemy
Upcoming
2Scheduled follow-ups — visible now, but not urgent yet.
Scheduled
Juniper Studio
Consultation follow-up planned for Thursday.
OwnerRemy
Hermes
Research dossier → evidence → recommendationEvidence layer
Research dossier
Everything Hermes has stored for this prospect, including source evidence behind the current recommendation.
Company1 record
Contact2 records
Website audit1 record
Competitor1 record
5 evidence records · 9 sources
Website audit
Opportunity evidence
Technical opportunity
82
Commercial signal
68
Pages evaluated
7
Decision makers
2
Audit findings
Weak structured dataBooking frictionContact page foundPortfolio reviewed
Recommended next move
High-confidence opportunity. Use the researched business context and verified contact before human outreach.
04 · Hermes
Do the research before you spend the time.
Hermes gathers business context, likely decision makers, website findings, opportunity signals, and the sources behind them so a person starts with something worth reviewing.
Explore Hermes05 · Command Centre
See what your teammates handled—and what still needs you.
Customer work, inbound requests, stronger opportunities, Hermes activity, and automation health come together so you can focus on the moments where your judgement matters.
Explore Command CentreCommand Centre
Attention by exceptionAriy command centre
What needs you.
Routine work can disappear into the background. Exceptions stay visible.
Needs action
4
High+ opportunities
6
Inbound leads
3
Active clients
2
Top opportunities
Prioritized from evidence and actionability.
Harbour Dental
Booking + Front Desk
Fieldhouse Co.
Follow-up
Juniper Studio
Consultation
Discovery + intelligence
Last 24 hours
Businesses observed42
New directory businesses11
Queued to Hermes8
Hermes research completed6
High+ opportunities generated4
Underneath all of it.
Customers should not have to start over.
The conversation, what the customer needs, the opportunity, the research, and the next step stay connected so another teammate—or a person—can pick up from where the work actually left off.
Conversation
Customer context
Opportunity + next step
Hermes research
The platform stays behind the scenes.